FAQ

Popular questions

Оплата

What is a Custom Tracking Domain?

 

These are the domains used to generate your campaign URL. You can use a test domain from Mobidea to perform your tests. Even so, you'll need to add your custom tracking domain on your Mobidea account to use with your real traffic.

Mobidea won’t take any responsibility in case this domain gets flagged by a specific traffic source or antivirus software. This is why we recommend you use your own domain. You can add your own custom domains through the Settings menu.

You just need to add your domain URL and click “Save”. Please bear in mind that you should remove the “www” of your domain when you add it on Mobidea.

Mobidea will then show you all the information you'll need to configure your tracking domain so it can effectively work on your campaign.

Once you do it, click the checkbox "I've completed these steps", and Mobidea will verify if everything was configured properly on your side. It can take some time. Don’t panic if the domain isn't verified immediately.

In case you're setting a CNAME on an older domain, keep an eye out for the TTL (time to live) settings. This means that your subdomain and CNAME may take a little longer to propagate.

Once the domain is verified, it'll be automatically added into your list of domains and you'll be notified by email! In case your domain wasn't successfully verified, try checking if the information we provided was copied correctly.

 

[{"trigger":"tkm","selector":null,"data":{"_tk":"56525af52b76fc77db129969604d2a624458f9ad7c614cfe827971209236e04c5f33933fdecd38654f4448f86b969d3f2a23d4983c9a21a5f125e496c636d771"}}]