FAQ
Popular questions
Account
- What's needed for me to become a VIP?
- What are the perks of being a VIP Affiliate?
- I forgot my password. Can I get a new one?
- Why should I set my security question?
- Why were my documents rejected?
- What documents do I need?
- I forgot the answer to my security question. What should I do?
- What's a Postback?
- What is the API?
- Why was my account blocked?
- How can I unblock my account?
- My email was suspended. Can I change the email on Mobidea?
- Can I log into Mobidea using my Google or Facebook account?
- How can I start working with Mobidea?
- Why can't I log into Mobidea?
- What information can I see on the Dashboard?
- Why should I use Mobidea?
- What is a Custom Tracking Domain?
- Is the Cashier showcased in real time?
- What is an IP range and how to set it?
- Who hosts the Landers?
- Where do I set a security question?
Fraud Prevention
Offers
- Which vertical should I test?
- Can I use my own materials while promoting on Mobidea?
- What are the best segments you can bet on?
- Which are the top countries/segments for Mainstream?
- Do you monetize desktop traffic?
- Which are the top offers for Mainstream?
- What is a Single Offer?
- How long does it take for you to review an offer?
- Why were my offers rejected?
- How can I show several offers to the same users?
- I'm testing an offer, but it shows me a different one than what appeared on the screenshots. Why?
- How are the final users billed?
- Do you pay per click or visit?
Payments
- Where can I get a promocode?
- Which payment methods are available?
- Which are the fees associated with each payment method?
- Can I have multiple payment methods?
- Do you pay in any currency and to any bank account?
- Can I use the same payment method in different accounts on Mobidea?
- How much do you pay?
- How long does it take for you to process the payment?
- After the payment is processed, how long does it take to get the money in my bank account?
- My payment didn't arrive. What should I do?
- How long does it take to refund a payment?
- Can I send to or receive money from another Mobidea account?
- How can I request my first payment?
- What's the minimum amount I need to generate in order to request a payment?
- Can I cancel the payment request I've just made?
- Why do you only allow me to take a minimum of 50€?
- How many payment requests can I make per week?
- Why was my payment request refused?
- How to set up my payment information?
- Which documents are needed to unblock the cashier section?
- Why were my documents rejected?
- Where can I check my account balance?
Performance
- What is the difference among each of the available domains?
- Can I buy traffic on Mobidea?
- How can I start working on Mobidea?
- How can I create my first campaign?
- Can I use any type of traffic for your offers?
- Can I use social traffic on Mobidea?
- How do I maximize my revenue?
- How can I analyze my performance?
- Which are the best places to buy traffic?
- What is the EPC?
- Why is my EPC so low?
- Why is my performance unstable?
- I'm sending traffic. Why aren't I getting any signups?
- My blog doesn't redirect. What can the issue be?
- Can I use Double Meta Refresh on my campaigns?
- Can I add multiple Landers on the same path?
- How can I check my performance?
- How do I create a campaign?
- How do I check top segments for Smartlink?
Tracker
- What does the Mobidea Tracker do?
- What are the Opportunities?
- What is a Campaign?
- What is a Rotation?
- What is a Lander?
- What is a Traffic Source?
- Which data can I analyze?
- Which offers can I put on my rotation?
- Why is a rotation useful?
- What can I find in Opportunities?
- What's the difference among the Types of Redirect?
- What are the Tracker's capabilities?
- How do I work with the Tracker's capabilities?
- How do the filters work?
- How do I set a Postback?
- Are the Stats showcased in real time?
- How do I work with Landers?
- How do I delete campaigns?
- How can I delete a domain?
- Why is my balance different from my stats?
- What is the difference between clicks and visits?
- How do I configure my tracking domain?
Smart Tools
Support
Format and inventory
What is Push?
Format of advertising that target people who subscribed to alerts on mobile and desktop.
On mobile almost exclusively Android. Desktop : Windows and IOS
What is your business model?
We work on CPC model
What are your top geos?
https://www.mobideapush.com/utils/cpcrates
What are your avg CPC/CTR in X geos?