FAQ

Popular questions
My email was suspended. Can I change the email on Mobidea?

Yes, you can change the email address associated with your Mobidea Account.

However, you can only make these changes in case you've lost an access to your previous email address or if your email was suspended.

All you've gotta do is send an email using your new email address  requesting to replace your old email address with this new one, informing us of the reason.

Moreover, you've gotta attach scanned documents (the same ones used for your account verification) but with a different background.

Please bear in mind that we can change your email address only once and only in case your account has been previously verified.

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