NextGen Payment Review: Ultimate Solution for High-Risk Merchants

Payment processing remains one of the biggest problems for businesses in high-risk industries. If you run an online gaming platform, adult content site, cryptocurrency exchange, or subscription service, you’ve likely faced a frustrating truth.

Regular banks and payment processors often say no to working with you before you can even explain what your business does.

This payment processing problem creates several challenges at once. These include limited access to payment solutions, very high transaction fees, frequent account freezes, too many chargebacks, and many regulatory challenges.

For high-risk merchants, finding stable and reliable payment processing isn’t just helpful—it’s necessary for survival.

Enter NextGen Payment, a specialized Independent Sales Organization (ISO) and Consulting Management Company made specifically to solve this problem.

Their mission? To connect high-risk businesses with reliable payment processors, negotiate favorable terms with banking partners, and provide the fraud prevention expertise these merchants need. NextGen Payment doesn’t process payments directly—instead, they leverage their extensive relationships with acquiring banks to secure stable processing solutions that traditional financial institutions typically deny to these industries. These resources help these businesses succeed even in difficult regulatory environments.

Key Takeaways

• Industry-Specific Solutions: NextGen Payment works with businesses that other payment companies won’t touch. They help companies in gaming, adult content, subscriptions, and crypto markets. Right now, they have helped more than 1000 active merchant accounts.
• Banking Network Advantage: They partner with over 20 banks that process payments. This gives their clients backup options if one bank stops working with them. This solves the biggest problem facing high-risk businesses—having their accounts suddenly closed.
• Global Payment Capabilities: NextGen Payment is an excellent matchmaker that helps high-risk merchants by linking them with banks that accept payments from customers worldwide. They support multiple currencies and different ways to pay. This helps businesses make more money by reaching new customers.
• ISO Expertise Without Extra Costs: As an Independent Sales Organization with deep industry experience, NextGen uses their deep knowledge to help clients navigate the complex banking world. They don’t add extra fees on top of what the banks charge for processing payments.

NextGen Payment At A Glance

Founded by Roberto Saporito, the former Global Head of HBR & Gambling at Worldline, NextGen Payment brings over two decades of payment industry expertise to the table.

It’s a specialized ISO focused exclusively on businesses that traditional financial institutions typically avoid.

The company’s impressive statistics speak volumes about their market position:

• 40+ years of combined team experience
• 1000+ active merchant accounts
• 100+ IBAN accounts opened
• 20+ acquiring bank partners

Their services are specifically tailored to businesses in subscription services, adult entertainment, online gaming, cryptocurrency, forex trading, and the CBD/wellness space.

What is an ISO? Understanding Independent Sales Organizations

Before looking closer at NextGen Payment’s services, it’s important to understand what an ISO (Independent Sales Organization) actually is and why it matters for high-risk businesses.

Payment processing is a complex world, and ISOs play a key middle role. An ISO is a third-party payment company that works with banks to provide merchant account services to businesses.

While banks have the money systems to process payments, they often don’t have the special knowledge, sales skills, or willingness to directly serve certain business types—especially those seen as “high-risk.”

This is where ISOs like NextGen Payment become invaluable. They bridge the gap between merchants and banks by:

1. Building relationships with multiple acquiring banks: ISOs maintain partnerships with numerous financial institutions, giving them the ability to match merchants with the most suitable banking partner based on risk profile, industry, and processing needs.
2. Handling merchant setup and support: ISOs manage the customer parts of payment processing, including account setup and ongoing help.
3. Managing risk and compliance: They develop specialized expertise in navigating the complex regulatory landscape of high-risk industries, helping merchants maintain compliance while still processing payments effectively.
4. Providing extra services: ISOs typically offer features like fraud prevention, handling disputed charges, and business data tracking.

For high-risk businesses, working with a special ISO like NextGen Payment offers several clear benefits over trying to get processing directly through banks:

• Industry know-how: NextGen Payment understands the unique problems of high-risk business types and has made specific solutions to address them.
• Multiple processing choices: Instead of depending on just one bank relationship, businesses get access to a network of different banks.
• Stability and continuity: If issues arise with one processing relationship, the ISO can often transition the merchant to another solution without business disruption.
• Special risk management: High-risk businesses benefit from fraud prevention and disputed payment protection tools made specifically for their industry challenges.

While regular payment processors may view high-risk businesses with doubt, special ISOs understand the real needs of these businesses. They work to create lasting payment systems that help everyone involved.

Keep in mind, though, that ISO like NextGen Payment doesn’t process payments directly—they simply build the bridge for merchant to bank relationship.

Industries That Can Benefit Most from NextGen Payment

NextGen Payment’s special approach offers big advantages to businesses in industries that have regular problems with traditional payment processing.

Let’s look at the main business types they serve and how their solutions fix industry-specific problems:

Subscription Services (Physical & Digital)

Industry Challenges:

• High chargeback rates from subscription billing disputes
• Complex recurring payment management
• Customer acquisition costs lost when payments fail

NextGen Solutions:

• Secure, high-conversion payment processing designed for recurring billing
• Global transaction support for international customer bases
• Optimized payment flows to reduce failed payments and involuntary churn
• Specialized fraud prevention tailored to subscription business models

Subscription-based businesses—whether delivering physical products or digital content—rely heavily on seamless recurring payments.

NextGen Payment help ensure that these critical transactions are processed reliably while minimizing the risk of chargebacks that commonly plague subscription merchants.

Adult Services, Dating, and Webcams

Industry Challenges:

• Widespread payment processing restrictions
• High risk of fraudulent transactions
• Account stability issues with mainstream processors
• Complex compliance requirements

NextGen Solutions:

• Discreet, secure payment processing
• Specialized risk assessment designed for adult content businesses
• Stable merchant accounts with partners who understand the industry
• Compliance guidance to maintain processing relationships

Businesses in the adult entertainment space face some of the most severe payment processing challenges, with many mainstream providers avoiding the industry entirely.

NextGen’s specialized relationships and industry knowledge provide these merchants with reliable processing options that keep transactions flowing.

Online Gaming and Gambling

Industry Challenges:

• Strict regulatory requirements that vary by jurisdiction
• High transaction volumes requiring scalable solutions
• Complex fraud patterns unique to gaming environments
• Need for multi-currency support for global player bases

NextGen Solutions:

• Compliant payment processing aligned with gaming regulations
• Fast, secure payment processing for deposits and withdrawals
• Multi-currency support with competitive exchange rates
• Gaming-specific fraud prevention tools

The gaming and gambling sectors operate under intense regulatory scrutiny.

NextGen leverages the founder’s background in gambling payments at Worldline to provide solutions that balance compliance requirements with the need for frictionless player experiences.

Cryptocurrency and Blockchain

Industry Challenges:

• Limited banking relationships for crypto-related businesses
• Complex regulatory landscape with rapid change
• Need to bridge traditional finance and blockchain environments
• High scrutiny from traditional financial institutions

NextGen Solutions:

• Banking relationships that understand crypto business models
• Crypto payment acceptance with lower processing fees
• Instant settlements without traditional banking delays
• Blockchain-based fraud detection to minimize transaction risks

Cryptocurrency businesses operate at the intersection of traditional finance and emerging blockchain technology.

NextGen Payment’s solutions help these merchants navigate both worlds, providing stable fiat processing alongside support for native crypto transactions.

Foreign Exchange (Forex)

Industry Challenges:

• High transaction values triggering additional scrutiny
• Need for rapid deposits and withdrawals
• Complex compliance requirements across jurisdictions
• Frequent targeting by sophisticated fraud attempts

NextGen Solutions:

• Secure real-time transactions for traders
• Support for multiple currencies and instant deposits
• Advanced security features and fraud prevention
• Compliant processing that satisfies regulatory requirements

Forex trading platforms demand payment solutions that can handle high-value transactions with minimal friction.

CBD and Wellness Products

Industry Challenges:

• Inconsistent regulatory treatment across regions
• Frequent misclassification as high-risk by processors
• Processing instability and unexpected account terminations
• Limited options for compliant payment processing

NextGen Solutions:

• Stable merchant accounts for CBD businesses
• Regulatory compliance expertise for evolving CBD regulations
• Simplified checkout experience to boost customer confidence
• Risk management to maintain processing relationships

The CBD industry operates in a regulatory gray area in many jurisdictions, creating significant payment processing challenges.

NextGen’s unique solutions help these merchants maintain stable payment processing while navigating complex and evolving regulations.

Each of these industries benefits from NextGen Payment’s focused approach to high-risk merchant services, receiving tailored solutions that address their unique challenges rather than one-size-fits-all processing that fails to account for industry-specific needs.

NextGen Payment Services & Solutions

Instead of providing one-size-fits-all solutions, NextGen Payment has developed a comprehensive suite of services specifically designed to address the unique challenges faced by high-risk merchants.

These key differentiators address the most pressing challenges these merchants face in maintaining stable payment processing.

Acquiring Services (Merchant Accounts)

At the core of NextGen Payment’s offering is its specialized high-risk merchant account service. These accounts are specifically designed for businesses that traditional banks often reject, providing a stable foundation for payment processing.

Key Benefits:

• Fast Approvals: While traditional merchant accounts for high-risk businesses can take weeks to approve, NextGen streamlines the process with responses within 24 hours
• Global Processing: Accept payments from customers worldwide with multi-currency support
• Stable Banking Relationships: Partnership with 20+ acquiring banks ensures processing stability even for the highest-risk verticals
• Customized Solutions: Each merchant account is tailored to the specific industry requirements and business model

The application process is straightforward, with NextGen’s team matching businesses with the most appropriate acquiring banks based on their risk profile, industry, and specific needs.

This matchmaking approach significantly increases approval rates and ensures long-term processing stability.

Payment Gateway Integration Support

NextGen Payment doesn’t have its own payment gateway. Instead, it helps merchants set up the approving bank’s payment gateway. This serves as the technological backbone for transaction processing, offering a secure, scalable platform for accepting payments online, in-store, and via mobile.

Fraud Prevention & Chargeback Protection

One of the most critical challenges for high-risk merchants is managing fraud and chargebacks. NextGen Payment help protect merchants from these costly issues.

Chargeback Management:

• Dispute Prevention Alerts: Early warning system for potential chargebacks
• Automated Chargeback Management: Streamlined handling of disputes
• Representment Services: Expert assistance in fighting illegitimate chargebacks
• Dispute Ratio Management: Proactive monitoring to keep chargeback rates below critical thresholds

These features are particularly valuable for subscription services, gaming platforms, and other business models that typically experience high chargeback rates.

By preventing fraudulent transactions and efficiently managing legitimate disputes, NextGen helps merchants maintain healthy relationships with acquiring banks.

Banking Solutions (IBAN & Cards)

Many high-risk businesses struggle with basic banking operations like sending and receiving payments. NextGen Payment addresses this challenge with dedicated IBAN account solutions.

Key Advantages:

• Multi-Currency Support: Hold and transfer funds in multiple currencies
• Fast & Secure Transfers: Rapid movement of funds without unnecessary delays
• Lower Fees: Competitive pricing compared to traditional banking options
• Regulatory Compliance: Accounts structured to maintain compliance with financial regulations

These banking solutions are particularly valuable for international businesses that need to manage global payment flows without the restrictions often imposed by traditional banks on high-risk industries.

Cryptocurrency Payment Solutions

Recognizing the growing importance of digital currencies, NextGen Payment offers integrated cryptocurrency payment options for high-risk merchants.

Cryptocurrency Features:

• No Chargebacks: Irreversible transactions eliminate chargeback risks
• Lower Processing Fees: Reduced costs compared to traditional credit card processing
• Instant Settlements: No waiting periods for funds availability
• Global Reach: Accept payments from anywhere without regional restrictions

The platform supports popular cryptocurrencies including Bitcoin, Ethereum, and USDT, with real-time conversion to fiat currencies available to minimize volatility risks.

This hybrid approach allows merchants to benefit from cryptocurrency advantages while maintaining financial stability.

Consulting Services

Beyond technical solutions, NextGen Payment leverages its extensive industry experience to provide strategic consulting services for high-risk merchants.

Consulting Areas:

• Payment Optimization: Strategies to increase approval rates and reduce processing costs
• Risk Management: Custom approaches to minimize fraud and compliance risks
• Global Expansion: Guidance on entering new markets and navigating regional regulations
• Processor Relationships: Assistance in establishing and maintaining stable acquiring relationships

Led by founder Roberto Saporito, the consulting team brings two decades of specialized payment expertise to help clients navigate the complex high-risk payment landscape.

Industry-Specific Solutions

Rather than applying generic payment approaches to specialized industries, NextGen Payment has developed vertical-specific solutions that address the unique challenges of each high-risk category.

For subscription businesses, this means optimized recurring billing tools with advanced retry logic and intelligent routing to maximize successful charges.

Gaming operators benefit from specialized fraud prevention configured for the unique patterns of gambling transactions. Adult entertainment merchants receive discreet processing with privacy-focused transaction descriptors.

This industry-specific approach stems from deep understanding of each vertical’s unique payment ecosystem, resulting in higher approval rates and more stable processing relationships.

Compliance Assistance

Regulatory compliance represents a significant challenge for high-risk merchants, with requirements varying by industry and region. NextGen Payment simplifies this complex landscape with built-in compliance tools and expert guidance.

Compliance Capabilities:

• KYC/AML Automation: Streamlined processes for required customer verification
• PCI-DSS Compliance: Tools and guidance to maintain payment security standards
• Regulatory Updates: Proactive notifications about changing requirements
• Industry-Specific Compliance: Specialized guidance for verticals like gaming, CBD, and adult content

This focus on compliance helps merchants avoid the regulatory pitfalls that often lead to account terminations and processing disruptions in high-risk industries.

Multiple Payment Method Support

High-risk merchants benefit significantly from offering customers diverse payment options. NextGen Payment supports an extensive range of payment methods beyond traditional credit cards.

Supported Payment Methods:

• Credit and Debit Cards: All major card brands with optimized high-risk processing
• Alternative Payment Methods: Regional options like iDEAL, Sofort, and Giropay
• E-Wallets: Support for PayPal, Apple Pay, Google Pay, and others
• Bank Transfers: Direct account-to-account payment options
• Cryptocurrencies: Bitcoin, Ethereum, and other digital currencies

This flexibility allows merchants to accommodate customer preferences while reducing dependency on any single payment method, creating more stable overall processing operations.

How to Get Started with NextGen Payment

Getting started with NextGen Payment follows a structured process designed specifically for high-risk merchants. Their approach aligns with the industry-standard steps outlined in their materials, while offering personalized support throughout the journey.

Step 1: Pre-Qualification

Begin by reaching out to NextGen Payment through one of their contact channels:

• Their official website contact form
• The company’s LinkedIn page
• Industry-specific events where their representatives frequently attend
• Direct email to their sales or support team

During this initial stage, you’ll submit basic business and personal details to begin the review process. NextGen Payment typically responds to initial inquiries within 24 hours.

Step 2: Risk Evaluation

NextGen Payment will conduct a thorough assessment of your business, including your business model review, financial statements, and credit analysis.

This helps them match you with the most appropriate solutions from their network of acquiring banks.

Step 3: Documentation Submission

Prepare and submit the required documentation, which typically includes:

• Business licenses
• Processing history (if available)
• Refund policies
• Website or platform information
• Ownership identification
• Financial statements

Depending on your needs and the bank’s requirements, you would either be asked to submit these documents to either your NextGen Payment account manager or to the bank’s direct submission forms or pages.

Either way, you’ll be guided through out the process.

Step 4: Reserve Agreement

To maintain stability and protect your business, NextGen Payment will work with you to establish a rolling reserve as a buffer against unexpected disputes.

This is a standard practice for high-risk merchant accounts and helps ensure long-term processing stability.

Step 5: Approval

Once the underwriting process is complete, final approval typically takes 3-6 weeks.

This timeline is significantly more efficient than many high-risk merchants experience when applying directly to banks without specialized assistance.

Step 6: Integration Support

After approval, NextGen Payment provides comprehensive support during the bank’s payment gateway integration process.

NextGen Payment doesn’t insert an additional third-party platform. Instead, they help facilitate a direct connection between your business and the acquiring bank’s payment gateway, ensuring optimal performance and minimal intermediaries.

Ongoing Management

NextGen Payment offers continuous account management with 24/7 availability to address any issues that arise.

Their team of experts provides ongoing optimization services to maintain processing stability and improve performance over time, helping your business scale confidently in challenging industries.

Face-to-Face Meetup

If you’d rather talk to NextGen Payment’s team in person, you’re in luck, as they regularly attend industry conferences, events, and other types of meetups. They even partner with industry leaders to sponsor amazing parties like Always Winning by Mobidea!

These in-person opportunities allow you to discuss your specific business challenges directly with their payment experts, build relationships with their team, and get personalized insights that might not come across through digital communications.

Watch for their presence at major fintech, gaming, cryptocurrency, adult industry and affiliate marketing events throughout the year, where they often provide consultations and demonstrations of their specialized payment solutions.

Watch our Interview with Roberto Saporito from NextGen Payment @ AW Dubai 2025

NextGen Payment Pros and Cons

When evaluating NextGen Payment as a potential ISO partner for your high-risk business, it’s important to understand both their strengths and limitations.

Their specialized approach offers significant advantages for merchants in challenging industries, but also comes with certain considerations that should factor into your decision-making process.

Here’s a balanced assessment of what NextGen Payment brings to the table:

Pros

• Specialized High-Risk Expertise: With over 40 years of combined team experience specifically in high-risk industries, NextGen Payment offers unparalleled industry knowledge that generic payment processors simply can’t match.
• Extensive Banking Network: Access to 20+ acquiring bank partnerships provides redundancy and stability that high-risk businesses rarely find elsewhere, reducing the risk of sudden account terminations.
• Rapid Approval Process: While traditional merchant accounts for high-risk businesses can take months to approve, NextGen streamlines the process, with initial responses within 24 hours, and subsequent application and approval process ranging from two to six weeks.
• Comprehensive Fraud Protection: Their specialized fraud prevention tools are tailored to the unique patterns of each high-risk industry, offering protection that goes beyond generic solutions.
• Multiple Payment Options: Support for diverse payment methods, including credit cards, alternative payments, and cryptocurrencies, gives businesses flexibility and reduces dependency on any single processing channel.
• Global Processing Capabilities: Multi-currency support and international banking relationships make NextGen Payment ideal for businesses with global customer bases.
• Dedicated Account Management: Each client receives personalized support from managers who understand their specific industry challenges.
• Competitive Processing Rates: While high-risk merchants typically face higher processing fees from banks due to their industry classification, NextGen Payment doesn’t add extra charges on top of these bank fees. Their value comes from securing the best possible rates through their extensive banking relationships while providing specialized services at no additional markup.

Cons

• Indirect Underwriting Control: ISOs like NextGen Payment don’t have full control over underwriting or banking decisions, since they rely on acquiring partners. While NextGen Payment doesn’t directly underwrite, its broad network of acquiring and banking partners allows it to match each merchant with the most suitable provider. This flexibility means they’re not tied to rigid risk policies or one-size-fits-all solutions—instead, they advocate for their clients and find pathways that traditional acquirers often can’t.

Despite this limitation, NextGen Payment offers a compelling value proposition for businesses in high-risk industries that struggle to find stable payment processing.

The company’s focused approach transforms what would normally be disadvantages into strategic advantages, providing specialized solutions that enable growth rather than hinder it.

NextGen Payment Verdict

For high-risk merchants repeatedly facing payment processing roadblocks, NextGen Payment offers what few others can—stability, expertise, and a genuine path to growth.

While others treat high-risk industries as problems to avoid, NextGen Payment has built its entire business around solving these specific challenges with its extensive banking network and specialized fraud protection.

Their industry-specific approach transforms payment processing from a constant struggle into a strategic advantage for businesses in gaming, adult content, subscription services, and other challenging verticals.

Don’t let payment limitations hold your business back any longer—partner with NextGen Payment and turn your industry “risk” into your next growth opportunity.